Archive for October, 2009

29 OctEmail Marketing Best Practices – Tips & Tricks


I worked as a risk consultant and capital raiser for 7 years before starting my own firm. During the last few years of those positions I was responsible for raising most assets on an email and phone-based system and I have slowly picked up some tips for capital raising since then. I started my own firm 2 years ago and since then I have sent and received over 800,000 emails. Our business is so email-based that we have been forced to study best practices within this space to improve our efficiency at connecting with potential clients.

Most CEO’s don’t invest their time or put much importance on managing email communications. One of my favorite quotes by Brian Tracy is that if you don’t what others won’t you will get what other’s don’t. If you invest your time in increasing your effectiveness at email marketing you will have an edge over others.

Tonight I’m speaking on email marketing for capital raising. I will be sharing best practices in reaching out to potential and current investors through writing copy and using email marketing best practices. While 99% of those reading this blog will not be able to attend the event we will be posting a recorded video of this discussion to Hedge Fund Premium and sharing some of the tips below within this post:

Email Marketing Best Practices

  1. Understanding Importance of Copy: What is the difference between a $1 and a $100 bill? The message on the paper. The message on your email, the message on your investor letters, the message on everything you write makes the difference between it being worth $1,000 and $100,000. I think that sales copy writing is consistently under-valued and overlooked by business and investment professionals of all types. One of my best tips for email marketing would be to simply not overlook the power of a carefully constructed email marketing campaign or well written piece of communication.
  2. Use the professionals first name within the subject of emails to them – Marketing Sherpa 2008 study showed this increased open rates by 30%, using both the first and last name increased open rates by 22%.
  3. Focus on the Headline: The most important part of any piece of copy is the headline. Often times over email the headline of the email is a slight variation of the subject line, perhaps the subject line minus the person’s first name. Focus on fitting a benefit and then the chain reaction of that benefit into the headline if possible. “Double Your Capital Raising Resources to Cultivate More Investors Each Day” We have found that putting the benefit after your firm name is most effective. Just be careful not to promise benefits that are odds with your compliance department.
  4. Focus on the Start: Hook the reader within the first paragraph. Make sure the first paragraph is no longer than 2 sentences and provides a very concise summary as to what will be discussed within the following message. If possible try to fit in both what the benefits will be of hearing this information and what the dangers are of not paying attention to this information. Psychology studies consistently show that professionals are almost twice as likely to listen more closely and take action on information related to a fear or some negative result rather than some potential benefit or positive outcome. This does not mean you should scare clients into working with you, but you should hook readers using framing which mentions the positive as well as negative consequences of not taking action. The recent use of email browsers which let you preview the first 50-150 words of email messages make the start of your email even more important.
  5. Use Professional Email Distribution Services: Use a professional email distribution services such as Aweber, this costs $10/month or less to start using. By using this service your emails will be delivered more often, your campaigns will be more organized and the service will more than pay for itself through saving you and your time valuable time. Make sure that whatever service you use, you consider opt-in confirmation and enable an unsubscription link at the bottom of each email you send.
  6. Automate Relationship Development: Use automated follow up emails. Write a series of 20 educational emails covering industry white papers, industry findings, commonly misunderstood terms, and information about your fund. Once you have qualified an investor, ask for their permission to opt into an email list which will automatically email these professionals once a month for the next 20 months. If you deliver value within each of these 20 emails your further inquiries will be well received. We currently use Aweber to send out automated emails to over 50,000 professionals each month.
  7. Use Stories: Whenever you are writing an email or sales letter try to incorporate a story of some type. How was this product created? How did your career and experience evolve and bring yourself to this point where you have gained this knowledge? If you scroll up to the beginning of this post you will see that I have a short story about my own experience with email marketing which led me to write this article.
  8. Picture & Signature: End your communication with a picture of the professional on your team which is held out as the communicator or leader. Make sure that a real scanned signature and professional picture are included to help readers connect with your team.
Hope these tips help you improve your email marketing campaigns

Tags: email marketing best practices, business email campaign management, email campaigns for small business professionals, investment marketing via email, email marketing tips and strategies

25 OctBoston Hedge Fund Event


Our next networking event is coming up quickly, this Thursday we are hosting 3 speakers for short 15 minute discussions on hedge fund compliance, capital raising strategies, and pending regulations.  We will then have 1 hour and 15 minutes of open networking time with food and drinks provided to attendees.


What: Hedge Fund Group and Hedge Fund Premium are hosting a seminar networking event in downtown Boston.

When: Thursday October 29th, 2009 6-8PM EST

Location:  U Mass Club in downtown Boston at 225 Franklin Street, 33rd Floor Boston, MA 02110.

Sponsors:  Malik Law Group & Armor Compliance

Entrance Fee: Waived, our sponsors have covered the costs of this event and not entrance fee will be required for this Boston event.

Speakers:

Tanya L. Goins, Malik Law Group:  Harvard Alumna, Tanya L. Goins, Esq., of Malik Law Group comes back to Boston to speak about recent regulatory and industry developments affecting hedge fund managers.

Richard Wilson, Hedge Fund Group:  Richard will speak about copywriting capital raising, how fund
managers can write more effective sales letters and improve their email marketing.


Douglas F. MacLean, Armor Compliance:   Douglas will speak about the Private Fund Investment Advisers Registration Act of 2009, which will soon require hedge fund managers managing more than $30 million to register under the Investment Advisers Act, appoint a chief compliance officer and implement a compliance manual.


Tags: Boston hedge fund premium event, hedge fund premium event in Boston, hedge fund networking events in Boston MA, Boston hedge fund manager networking

22 OctCopywriting for CTA Funds & Hedge Funds


Before starting this article I want to quickly define what copywriting is. Copywriting is the use of words to promote a person, business, opinion or idea.

Copywriting is the most undervalued and overlooked tool that a marketer or sales professional can develop.  Many professionals value cold calling skills, networking, branding, or public relations skills but I think that copywriting skills are the most valuable.

Top 5 Reasons Copywriting for Capital Raising is Important:

  1. The headline of your letters, subject line of your emails, and first few words of your speeches are the most important.  Crafting a great headline can take hours to complete, but make the difference between  being shown to others and never being noticed.
  2. Many hedge funds, family offices, and private equity groups spend over $20,000 worth of their and money on their marketing materials ever year, yet 95% are decisions are based on what’s always been done or what sounds good instead of A/B testing results to find what is effective.
  3. Every investment fund markets itself using emails and investor letters. Without copywriting skills you may not only be failing to connect with your audience but you could actually be turning them off and pushing clients away.
  4. Investment funds of all types are started by successful traders and portfolio managers, very few are started only by marketers.  By this nature of how the business if founded and grown niche marketing practices such as copywriting are often overlooked or seen as something that they are above.
  5. 99% of your competitors are not using copywriting best practices

Tags: CTA Fund Copywriting, Sales tips for CTA Funds, marketing and sales careers in the futures industry, marketing tips for investment funds, investment fund marketing, sales and marketing strategies, sales, copywriting

20 OctBrazilian Hedge Funds Industry

Brazilian Hedge Funds Industry

Brazilian Hedge Funds Make Up for Losses in 2008

Hedge funds in Brazil have bounced back in a big way after record redemptions in 2008.  Hedge funds have drawn more capital than any other investment pool in Brazil.  Last year, investors withdrew 54.6 billion reais from hedge funds but Brazilian hedge funds have raised a net 33.7 billion reais (about $19.7 billion) this year through Oct. 15.

Local hedge funds had a great third quarter this year, raising 36.3 billion reais.  Another sign of a strong recovery is that the Bloomberg Active Index of Brazilian hedge funds (tracking the performance of more than 1,000 hedge funds) has risen by 44% this year through October 12.

A Brazilian equities rally and record low interest rates are also spurring demand for higher-yielding assets. The Bovespa stock index rose 1.6 percent today to 67,239.45, extending a gain this year to 79 percent.

Brazil’s 326 billion-real hedge fund industry received more money than any fund group in Brazil so far this year, according to Anbid. Funds that invest in asset-backed securities came second with a net inflow of 13 billion reais, followed by fixed- income funds, which recorded 9.8 billion reais in inflows through Oct. 15, Anbid data show.

The Bloomberg index of Brazilian hedge funds, known locally as multimercados, fell 15 percent last year, less than half the 41 percent drop of the Bovespa index. The average global hedge fund’s holdings, as measured by the HFRX Global Index, rose 12 percent this year through Oct. 15. The gauge is still 17 percent below a record set July 13, 2007.  Source

Read our 1 Page Guide to Brazilian hedge funds with more than a dozen unique resources as well as first-hand commentary from my visits to Brazil.

15 OctWilliam Edwards Deming


One person who has affected me in business has been William Edward Deming.  He has a quote that says “If you can’t describe what you are doing as a process, you don’t know what you are doing”

I think this also goes along with another popular business quotes “What gets documented gets improved”

Most investment funds and family offices that I have worked with do not have an investor cultivation process or pipeline drawn out as a process. They do not have their ongoing investor communication strategy documented, and in many places the only documentation of their investment process is at a very high level within their marketing materials.  I think many hedge funds, portfolio managers and capital raisers could benefit from using PowerPoint or a free program such as Bubbl to document their processes.

This documenting of critical processes takes little time and costs nothing to do but allows you to step back from the process and evaluate it, improve it, or delegate where appropriate.  Our firm recently used Bubbl and PowerPoint together to describe a business process we were completing ourselves and we were able to not only use this internally but also externally as we trained a third party that we decided to outsource some of this work to.

The processes I have found to be valuable to document are:

  • Investor/Customer Acquisition Process
  • Current Investor/Customer Communication Strategy
  • Hiring New Employees
  • Managing your portfolio management or product development on an ongoing basis

Tags: William Edwards Deming Quotes, Quote by Edward Deming, W. Edward Deming, Quality Management and process improvement tips, documenting business processes for improvement

13 OctThe Secret of Hedge Funds


A few days ago I recorded a short video on the future of hedge funds, it centered around how hedge funds will always be around and always do very well because of their secret weapon: innovation. Hedge Funds now invest in real estate, oil, securities, and even other hedge funds. The entrepreneurial nature of the industry globally has develop their core strength of diverse strategies that rewards them for high performance. It was humorous to read headlines about “The Death of Hedge Funds” because they are so quick to adapt and fit to survive any economic recession or fraud event.

What we are seeing now is a further evolution of what some hedge fund managers are charging their clients. In the past the 2 and 20 formula was different enough from long only fund fees that investors were eager to become involved. Now after the recent crisis hedge funds are gaining assets again but many investors are worried about liquidity and poor absolute return scenarios.

Some hedge funds are addressing this through allowing investors to clawback performance fees charged in prior years if performance is not sustained. In some cases hedge funds, such as Hermes BPK Partners are placing percentages of performance fees that are paid out over 2-3 years if positive performance keeps up.

I see this as a long-term trend and believe that eventually managers will have a percentage of their incentive fees paid out over 5 and 7 years periods of continued positive experience because that is what investors really want and innovation is what hedge funds are all about.

Tags: The Secret of Hedge Funds, Hedge Fund Innovation, Innovation within the hedge fund industry, hedge fund investor claw backs, claw back periods for hedge fund investors, investor claw back clauses

08 OctKick Your Own Ass

At our Chicago networking event last month a fund manager brought up my recommendation of reading Jeffrey Gitomer books. We were discussing how making sales is tough right now, nobody wants to spend time discussing expenditures.  The individual was looking for a new technique that would allow him to do well despite the poor economy. I think in tough times the principles of sales gurus like Jeffrey Gitomer are more true than ever.


Tags: Kick Your Own Ass, kicking your own ass in sales, sales advice, marketing and sales tips for investment marketers, third party marketing capital raising tips and strategies

07 OctThe Power of Focus in Capital Raising

Power of Focus

Below is a quote I used while speaking with an investment fund manager last week that was looking to raise capital, they were doing so by approaching every investor they could possibly speak to.  They were explaining how their firm has so little resources compared to their $1B competitors.

“You can take a $5 disposable camera and take it out of the box, stand 10 feet from a building and take a great picture that will be developed and look good if not great. You could stand in that same position with a $10,000 camera with every gadget, lens, and a tripod and it will not take as good of a picture if you do not do one thing, focus.”
- Brian Tracy

The Point: You can beat your competition with a smaller staff, with less financial resources, and less experience if you just learn to focus. Focus on your top prospect investors, focus on local potential investors, and focus exclusively on the types of investors which are most likely to make allocations to your fund. If you can dial-in on these three areas your hot prospect list, local investors and the right investor mix (family offices, wealth management, pension funds, etc.), than you can really cover a lot of ground quickly.

05 OctFamily Office Report: Free Book Download


The Family Office Report

The Family Office Report is 65 page e-book on single and multi-family offices. If you are looking to learn more about family offices this guide will help you understand the family office industry.  The Family Office Report was produced by the Family Offices Group, has a $250 value and is now free to download through completing the form below.

Benefits of Reading the Family Office Report:

  • Grow More Effective Family Office Relationships
  • Better understand Trends Affecting Family Offices
  • Learn more about the services offered by single and multi-family offices
  • Raise more capital from HNW wealth management firms and family office institutions
  • Position your firm or career in line with family office trends and industry challenges

Download the Family Office Report by typing in your first name and primary email address below:

05 OctCommodity Trading Forum

The South Florida Hedge Fund Managers Group is putting on a Commodity Trading Forum event in Miami, FL in a few days.

WHEN
Thursday, October 8, 2009
4:30 – 5:15: Registration, cocktails and hors d’oeuvres, networking
5:15 – 7:00: Keynote and presentations, Q&A
7:00 – 8:00: Meet the speakers

WHERE
Conrad Hotel
1395 Brickell Avenue
Miami, FL 33131

ADMISSION
Due to sponsorship funding received, we have waived the registration fee for the firsts 150 registrants (save $150). Please complete the form below to secure your seat.

QUESTIONS?
Please contact Jody Sauer at jsauer@trilandusa.com

To register please submit the form found here.